Just some thoughts on things I've been reading.
Understanding your customer's jobs to be done is the key to successful innovation. From 'Know Your Customers’ Jobs to Be Done', HBR, September 2016.
How adobe quietly reinvented itself, successfully. From Schumpeter, The Economist, October 16th 2021
How the cost of paper is changing the dynamics of newspapers. From 'Paperchase', The Economist, November 6th 2021.
How Zillow's i-buying buisiness died in a market that has seen house prices rise 16-25%. From 'Home-icide', The Economist, November 13th 2021.
The technology for autonomous deliveries is already here.